SHIPPING & RETURNS
*Orders are processed within 1-5 business days before shipping.
All items are shipped within 2-5 business days after being processed, once items are shipped, tracking numbers will be sent to the email address provided at the time of purchase.
Shipping could possibly take up to 7-14 business days, so please be patient with the company as well as the mail carriers.
Sista Gurlz Hair LLC is not held responsible for any lost items or packages that state it has been delivered. If your tracking information states that your package was delivered, but you have not received it, you must consult with the shipping carrier.
RETURNS & EXCHANGE POLICY
ALL ITEMS ARE FINAL SALE!
Here at Sista Gurlz Hair LLC, we preform to ensure that each person is completely satisfied and pleased with their products as well as their experience. We do not offer refunds unless you do not receive your package for safety reason..
We will not accept any merchandise which has been used, opened or altered (brushed, combed, picked, cut, or processed) in any way and your request or claim will be denied.